Leadership Transition & Regulatory Compliance
A sudden change in leadership threatened business continuity and exposed regulatory lapses
After the sudden passing of the principle owner of a wholesale food distributor, management was left with no succession plan and undocumented processes. Immediate risk mitigation and profitability recovery was required.
An immediate audit was conducted to achieve regulatory compliance. All processes were documented in current state supporting existing personnel and allowing work to be redistributed without overwhelming the staff as well as KPI determined and tracked.
Once stasis had been reached, a redesign of the processes was initiated.
Impact -> 100% FSMA compliance
Margins grew from 21% to 25%
5% annual cost reduction
Why Fractional? The business required executive leadership during transition - not a full time COO. Fractional leadership stabilized risk and restored profitablility.